New Delhi, June 6, 2017: In order to enable our kiranas and other reseller members’ transition smoothly into the new tax regime as well as ensure minimum disruptions in their businesses with the roll-out of the Goods and Services Tax (GST) from 1st July, Walmart India has launched an exclusive GST toll-free helpline for them.
The exclusive helpline has been set up for our valuable members to address their queries, clarify doubts and explain the nuances of the new tax structure. The helpline 0120-4878888 will serve as a one-stop query resolution center with trained staff and experts to handle all GST-related queries. All that the kirana members of our stores have to do is dial this helpline number and quote their unique membership number.
Krish Iyer, President & CEO, Walmart India, said, "GST is not just a tax reform, it is a whole new way of doing business. With its impending implementation, it is imperative for all businesses, large and small, to get ready to embark on the GST adoption journey. At Walmart India, our teams are working diligently to be 100% GST ready in time and we remain committed to help our partners in the whole process for a win-win and smooth transition to the new tax regime. Our toll- free helpline service network is an innovative and a pioneering initiative on GST and will be an important catalyst in the eco-system. GST will positively impact the informal sector and will help unleash new entrepreneurial energy. We’re confident that Small reseller & kiranas will be able to scale up their businesses significantly. With the Customer at the heart of everything we do, this initiative will ultimately lead to a positive impact on our customers as we emerge with a streamlined process both at the back-end and the front-end.’’
The helpline has a pool of experts to address a wide range of queries from our members on registration, payment of tax, input tax credit, refunds, among others. The toll-free helpline based in Noida has a built-in capacity to handle over 2500 queries a day with services available in Hindi, Telugu, Punjabi, Marathi and English. Our Members can also email their queries to email@example.com.
As part of these efforts, Walmart India has also started a series of workshops for SME supplier partners to help them evaluate their GST compliance levels and prepare for the transition.
About Walmart India:
Wal-Mart India Private Limited is a wholly owned subsidiary of Walmart Stores Inc., the world’s leading retailer renowned for its efficiency and expertise in logistics, supply chain management and sourcing. Walmart India owns and operates 21 Best Price Modern Wholesale stores in 9 States across India and provides omni-channel shopping experience across all the stores. The Best Price stores offer best prices with unmatched convenience, choice, quality and hygiene. The mission of Best Price is "Enabling businesses to prosper...every single member". To enter and purchase from Best Price stores, it is mandatory to become a member. Members can belong to different business categories such as Resellers (‘Kirana Stores’); Offices and Institutions (O&I); and Hotels, Restaurants and Caterers (HoReCa). The assortment, service and store layout are customized to the specific needs of members who can walk into a Best Price stores and source high quality products in quantities they need and at the time they require.
For further information, please contact: Sunita Patnaik, Walmart India, at Sunita.firstname.lastname@example.org and 97171 71798; Pankaj Tiwari, Fortuna PR at email@example.com and 84475 95982.